Use the same cloud-native Evrideo platform with the operating model that fits your team. Run it yourself as SaaS, or let Evrideo manage day-to-day broadcast operations on your behalf.
The managed service combines broadcast operations, content lifecycle management and technical monitoring in one accountable operating team.
Continuous supervision of video, audio, subtitles, graphics, overlays and branding, with proactive detection and remediation of output issues.
Health checks across ingest, transcoding, playout, storage, CPU, memory, network and disk usage, backed by diagnostics and alerts.
Management of scheduled and live content with automated and manual checks for freezes, loudness, subtitle faults and other delivery issues.
Daily and weekly schedule handling, playlist uploads, discrepancy checks and correction of scheduling or asset-related anomalies.
Proactive identification of missing assets, timing gaps and corrupted files, with coordination to resolve problems before transmission.
Immediate troubleshooting, root-cause analysis, resolution tracking and post-incident documentation with preventive recommendations.
Evrideo operators follow a structured workflow that protects channel readiness before transmission and service quality while content is live.
Receive content, schedules and live inputs, then confirm that every required asset is present.
Check media quality, timing, subtitles, loudness, metadata, playlists, graphics and branding.
Supervise channels, output signals and supporting system components continuously against agreed service levels.
Respond to incidents, communicate progress, document root causes and recommend preventive action.
Managed does not mean invisible. Evrideo keeps your team informed with structured communication, timestamped records and recurring operational reports.
Both options use the Evrideo platform. The difference is who performs and owns the recurring operational work.
| Responsibility | Self-Operated SaaS | Managed Service |
|---|---|---|
| Cloud platform, maintenance and updates | Evrideo | Evrideo |
| Daily scheduling and playlist operations | Your team | Evrideo operations |
| Content ingestion and quality control | Your team | Evrideo operations |
| Channel and output monitoring | Your team | Evrideo, 24/7 |
| Incident response and escalation | Customer-led with Evrideo support | Evrideo-led within the agreed scope |
| Operational reporting and root-cause analysis | Customer process | Included in the managed workflow |
The platform is the same. With self-operated SaaS, your team manages daily broadcast operations. With Managed Services, Evrideo performs the agreed operational tasks and provides continuous monitoring, incident response and reporting.
Yes. The operational scope can be aligned to your requirements and service levels, allowing responsibilities to be divided between your team and Evrideo.
It can include content ingestion, quality control, schedule and playlist uploads, asset readiness checks and the correction of content or timing discrepancies.
Evrideo uses a structured response process covering detection, troubleshooting, escalation, status updates, root-cause analysis, resolution and post-incident reporting.
The service can provide timestamped incident logs plus daily and weekly reporting on operational metrics, root causes, resolutions and preventive actions.
Tell us what your team operates today, where the workload is growing and which responsibilities you want Evrideo to take on.
Tell us about your business and which tier interests you. Our team will be in touch within two business days.
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